Support that responds
When something breaks, you need real help — not a maze. Here are the fastest ways to get support from BluePine.
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Open a request
Use the contact form to submit a request with topic, domain, and details.
Open a request
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Best practices
The fastest resolution happens when we have the right info up front.
See what to include
Need onboarding or migration help?
Tell us your domain and current provider and we’ll recommend the best next steps.
What to include for faster support
Send these details and we can usually troubleshoot much quicker.
Quick checklist
Domain name
The primary domain you’re working on (and any subdomains).
What changed?
Any updates, plugin installs, DNS edits, or deployments right before the issue.
Error details
Screenshot, exact message, browser + device, and time it occurred.
Goal
Tell us what you’re trying to do, not just what’s failing. We’ll recommend the best path.
Note: For Security
We will not ask for passwords and please do not email them. If credentials are needed, we will send you a reset link or coordinate a safe method for them to be entered by you.
We will not ask for passwords and please do not email them. If credentials are needed, we will send you a reset link or coordinate a safe method for them to be entered by you.
Support FAQ
Answers to common questions.
Email Client Services with your domain and what you want to change.
If you have specific DNS records, include them. We’ll guide you through timing and verification.
Yes. Share your domain, current host, and what platform you use (WordPress, static, etc.). We’ll propose a safe migration plan.
We aim to respond quickly during business hours. Priority plans may receive faster turnaround for urgent issues.
Still need help?
Send your domain and details and we’ll take it from there.